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We often cover unique ways to make money online. I used my fair share of different money making websites before becoming a freelance writer. Some offered the possibility of full-time income, and others offered supplemental income opportunities. One site I enjoyed using for occasional money was UserTesting.
In this UserTesting review, I’ll be covering every aspect of this opportunity. From what it is to how much you can make, you’ll find out exactly what you need to know below. If you’re looking to make some spare money here and there, it may be a good opportunity for you. Read on to learn more about UserTesting and how you can earn money.
What Is UserTesting?
From the client’s side, UserTesting is a platform where businesses can get feedback from real people on their websites and smartphone applications. Clients are provided with video feedback of people navigating their website, and these videos are equipped with audio feedback from the site’s users. Companies that have used UserTesting for feedback include Wal-Mart, Home Depot, Facebook, Twitter, Paypal, eHow, Hulu, eBay, and thousands of other companies.
When you use UserTesting, you are the person navigating these company websites and providing the feedback. You use free software provided by UserTesting that records your screen while you perform these UserTesting jobs. You also speak out loud to provide real-time feedback as you navigate the websites. For each website or app you evaluate, you earn a set amount of money. Essentially, you’re getting paid to give your honest, thorough opinion. It’s fairly straightforward.
Who Is Eligible For UserTesting?
The eligibility criteria for UserTesting is pretty simple and straightforward. You need to meet the following requirements:
- Be at least 18 years of age or older.
- Have a PayPal account in order to receive payment.
- Own a PC or Mac that meets the requirements listed under “What kind of device do I need?” on the UserTesting Frequently Asked Questions page.
- Own a computer microphone or have a computer/laptop with a built-in microphone.
- Fill out the four-step form entitled Apply To Be A Tester; you’ll need to provide your e-mail address and fill out some demographic information.
That’s all there is to it! Make note that the demographics you supply in the last requirement do not impact your eligibility. Filling out the form is simply part of the eligibility and application process. Later in this post, I’ll discuss why UserTesting collects demographic information and how it may affect you.
Once you sign up for UserTesting, you’ll be required to take a short, paid test to A) learn the ropes of UserTesting and B) test your abilities out a bit. From what I recall, this test only took about five minutes to complete. I do not recall how much it paid, but it was an easy and guided test. It showed me what I could expect from future UserTesting jobs, and I received helpful feedback on how well I performed.
How Does UserTesting Pay?
UserTesting pays through PayPal. You can create a free PayPal account if you don’t have one already. There are no other options for receiving payment, so making sure you have a valid PayPal account is necessary. You don’t have to be a U.S. resident to have a PayPal account.
You receive payment from UserTesting exactly seven days after completing each UserTesting job. For example, let’s say you completed a task at 1:15 P.M. on a Monday. On the following Monday, you’ll get your payment via PayPal at 1:15 P.M. Payments are sent out daily, so even if you complete a test on a Saturday or Sunday, you’ll receive your payment the following Saturday or Sunday.
How Much Money Can I Make From UserTesting?
UserTesting jobs are called ‘tests’. For each test that you complete, you will receive $10. UserTesting states that each test takes about 20 minutes, and I find this to be accurate. For each test, you will navigate a website as your screen is being recorded. You will also provide verbal feedback to questions and prompts. After you do this, you complete four follow-up questions.
According to this section of the UserTesting FAQ, a client may ask for a refund if they are dissatisfied with a user’s test results. They also state that this happens less than one percent of the time. In my experience, I have never received poor feedback or lost payment. As long as you complete each question honestly and give it your best effort, it’s easy to earn $10 per test.
How much money you take will primarily depend on two factors – how often you take tests and how many tests you are eligible. Your demographic information will determine how many tests you’re eligible for. Some people report that they’d receive multiple e-mails from UserTesting per day about tests they were eligible for. Others have reported that they were only eligible for a few tests per month.
When I was active on UserTesting, I would receive e-mails several times per week for tests I was eligible for. I’d say about four to five times a week on average. Again, it depends on your demographics. Each company that uses UserTesting is looking for feedback from a specific demographic group. Overall, it’s somewhat of a gamble how often you’ll receive e-mail alerts for tests.
Aside from my personal experience, I’d like to share some UserTesting Testimonials that I found online. I aim to provide a very honest review, so you’ll see a mixture of positive, negative, and neutral feedback below.
- On SiteJabber.com, UserTesting has an overall score of 60% or about three out of five stars. It’s important that this is based on the feedback of five reviewers, so it’s not a very large pool of data. The satisfied users say that UserTesting is a good site, the tests are fun, and that it pays well. Dissatisfied users say that UserTesting doesn’t have much work available and that demographics can cause even lower work availability.
- An author named Anna T. from RealWaysToEarnMoneyOnline.com wrote an in-depth review of UserTesting. At the end of her review, she concludes that UserTesting is something that people seem to love doing. The only complaints she can find is that people often get frustrated when work isn’t available due to their demographics. I agree – this seems to be the primary complaint among users.
- A UserTesting review written by an active user is posted at FullTimeJobFromHome.com. The author dubs the site “completely legit” but does mention you need to use multiple ‘make money online’ sites to maximize your earnings. He also states that, from what he has heard, people often get 1-4 tests per month on UserTesting ($10 to $40). In my experience, this number is higher, so it certainly varies. Lastly, the author states not to rely on UserTesting for a full-time income, and I feel this cannot be stressed enough.
So, what does the general consensus seem to be? UserTesting is 100% legitimate and certainly not a make money online scam. However, it’s not a website you can count on for a full time income. I’d say it’s certainly feasible to make $40 or $50 per month on this site. Some people on work from home forums have claimed to make $100 or more per month on UserTesting.
Again, this will fluctuate with your demographics. Overall, it’s an easy-to-use and reliable option for a bit of spare pocket money now and then. I’ve compiled a small list of tips below to help you use this website to the best of your advantage.
Tips For Making The Most Of UserTesting
Last but not least, I want to offer some tips on how you can make the most of UserTesting. While there are limits based on your demographics, you can implement some ideas to make sure you snag every available test:
- Browse through the Best Practices articles at UserTesting.com. Some articles that I think are really worth reading are Tips From Real Testers! and Testers’ Best Practices Video. The former provides feedback from people who have experience with UserTesting, so it’ll give you some genuine insight as to what you can expect. The latter is a video that takes you through what it’s like to use UserTesting. Using these resources may help you get high ratings and good feedback on UserTesting.
- Use UserTesting on your phone if your Android or iPhone meet the requirements. Some texts are exclusively for smartphones, so make sure you sign up for computer-based and phone-based tests. You’ll receive e-mails for tests you may be eligible for. If you use your phone, you essentially double your chances of getting a test.
- Use an extension such as Page Monitor to get alerts about your UserTesting test availability. Once you create an account on UserTesting, there is a page that lists what tests are available. Page monitoring tools alert you to changes on the page by emitting a sound. You can use this to get instant notifications when you’re using your computer or nearby it. This is a tool I often used for survey sites and content mill websites to receive instant alerts, and it certainly helped me get as much work as possible.
- Add additional usability testing ‘eggs’ to your ‘basket’. This tip doesn’t necessarily tie into UserTesting specifically, but it’s very helpful if you find yourself enjoying UserTesting. There are other sites like UserTesting where you can earn money. Some examples include UsabilityHub, Enroll, TryMyUI, UserZoom, and more. Search Google for “usability testing websites”. When you add up your ‘eggs’, you may be able to make a few hundred dollars per month.
UserTesting Review: A Good Egg For Your “Make Money Online” Basket
Overall, UserTesting can be a viable way to make some spare money. How much you earn will depend on various factors as mentioned above. Use the information in this UserTesting review to make the most of the website, and you can happily add it to your list of ways to make money online. If you want more money making opportunities to consider, read these Frugal For Less articles
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As you can see, there are endless opportunities for earning money online. Whether you want to dabble in usability testing, writing, or taking surveys, Frugal For Less has you covered. Make sure to browse the Make Money for dozens of articles on how you can earn as much as possible online.