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In this post, we’re going to dive into the world of events tickets.
Are you an event fanatic? Love catching the latest sports game or concert?
Love the excitement of visiting a big amphitheater and get entertained for hours?
Would you enjoy getting event tickets at a great price and/or be able to sell your own tickets in an online marketplace?
Meet Vivid Seats, Chicago-based, full-service marketplace that brings fans and sellers together to resell tickets to their favorite events:
- Theater events
- And, more!
Here are some examples of events that you can check out:
- Chicago Bears
- Cleveland Browns
- Carrie Underwood
- George Strait
- Jonas Brothers
- Grand Ole Opry
- The Lion King
Keep reading to learn how you can participate on Vivid Seats and fuel and monetize your passion for live events.
You can view a video version of this article by clicking the play button below:
What is Vivid Seats?
This online marketplace has a mission.
They seek to improve and streamline the user experience of ticket buying and ticket reselling.
They are committed to helping you find your tickets quickly, easily, and safely, so you can put the focus on what matters most, enjoying your special event!
Vivid Seats offers a premium shopping experience to make your ticket purchase easy and quick.
Get the industry’s best ticket prices from trust sellers in a huge array from the world’s hottest and most exclusive events around the globe.
They pride themselves in offering lower than average ticket prices, compared to other full-service marketplaces online.
Enjoying the Ticket Buying Experience
If you have bought event tickets before, you know the excitement you get long before your actually make your purchase.
First, there’s the planning that goes along with the event.
You research and find an event that you are excited to attend.
You coordinate the event with a group of friends or family and plan to buy tickets.
Then, you shop ticket prices, find a vendor that offers your tickets at your desired price, and buy!
After you buy, it goes back to the planning phase, where you coordinate arrival times, entertainment before or after the event, and more.
It’s an entire experience and an exciting one, at that!
I remember a family trip I recently took to Las Vegas.
My family and I started planning the trip a few months prior and we had several things in mind including, gambling, eating at great restaurants, shopping, and of course, seeing some of the famous Vegas shows.
Although we had been to Las Vegas nearly a dozen times, in all the times we visited, we never saw a show.
Lack of proper planning, get swept up in the Vegas experience and forgetting, and other reasons.
But, this year was different.
We were all determined to finally make it to a Vegas show and in fact, we planned on seeing 2 shows!
So, first, we researched the shows that were playing during the time we were going to visit.
Then, we decided on 2 shows that we wanted to see.
From there, it was time to research ticket prices.
Then, tickets were bought and we started coordinating meet up times, plans before and after the event, and more.
This is where Vivid Seats comes in, helping you plan and buy tickets for your special event, taking the worry and stress out of the ticket buying experience!
The Advantages of Using Vivid Seats
- Industry best tools available to help fans learn, shop, share and organize their live event experience with ease
- Continuous investment in their site functionality which gives you, the fan, the best possible experience every time
- Easy ticket purchase process from start t0 finish
- Industry leader in providing value and a unique and premium experience
- Responsive customer service
- Gateway to amazing and memorable live event experiences
How Does it Work?
When you land on the Vivid Seats website, you’ll be greeted by a navigation-friendly, well-organized site full of exciting and entertaining events to check out.
Currently on the site, the trending events include:
- MLB Baseball
- Rolling Stones
- NFL Football
- Florida Georgia Line
You will find a big selection of different events to choose from, or you can use their search feature to type in the event you are searching.
How Does Ticket Buying Work?
You will be blown away by how easy the ticket buying process works.
Search for your tickets
Type the name of the event you want to get tickets for.
Pick your seats and pick your tickets
You can sort the results by lowest price, value score, or best seats.
Lowest price sorts the tickets from lowest prices (first) to highest price.
Value score identifies tickets with the best value based on price and seat location.
Best seats sorts the results by the best seat location.
Make your purchase
Before you complete checkout, you can confirm your ticket information including:
- Event name
- Seat location
- Number of tickets
Then, you will be taken through checkout where you will login or register, setup shipping and delivery, add your billing information and place your order.
A neat feature you will love are mobile tickets.
With mobile tickets, when the seller transfers the tickets to you, you will receive an email including instructions on how to claim your tickets on your phone.
Note: iOS or Android mobile device will be required to gain entry to the event.
The Vivid Seats App
The Vivid Seats App is available for Android and iOS.
Use the app for discovering, purchasing, and earning rewards on tickets.
You get access to a huge array of events nationwide, whether you’re looking for a specific event or seeking to find an entertainment option that sparks your interest.
How to Use the App?
- Discover new events
- Search the marketplace, browsing by date or event name
- Personalize your experience by receiving artist, team, and show recommendations
- Connect your music library to save your favorite artists
- Favorite teams and performers to find events locally
- Get reminders sharing exclusive sales and receive real-time notifications of order status, ticket delivery, and sales
How to Earn Rewards with the App?
You can earn credit back with all in-app purchases!
Get started by downloading the app to your Android or iPhone.
Then, buy your tickets using the app and earn credit with your purchases.
What’s great is that there is no need to sign up for the rewards program.
Upon logging in to the Vivid Seats app, members will be enrolled in the rewards program automatically!
This is what Vivid Seats CEO, Stan Chia has to say:
“Buying tickets to live events is often a significant investment.”
“We wanted to design a program that rewarded every fan that buys on our platform. With Vivid Seats
Rewards, our customers have certainty that they’re getting the most value when buying tickets using
our new app, and will ultimately be able to experience even more live events.”
Special Offer Good Through Labor Day 2019
To celebrate the launch of both Vivid Seats Rewards and the refreshed and updated Vivid Seats app, you can take advantage of the double credit back promotion!
What’s the double credit back promotion?
Fans are now able to earn double credit back on all purchases through Labor Day (September 2, 2019).
This limited time offer is perfect timing with the highly anticipated season of concert tours and Broadway tours, not to mention the start of college football season, NFL, NHL, and NBA seasons.
How does it work?
Each status comes with additional incentives, like increasing credit back percentage for every $250 spent (MVP is 5%;
Rock Star is 6%; Hall of Famer is 8%) plus, exclusive in-app offers to give fans an opportunity to cheer on their favorite
athletes, actors, artists and more.
Common Questions About the Vivid Seats Rewards Program
Is there a cost to join the Vivid Seats Rewards program?
There is no cost to join the rewards program. To get started, download the latest version of the Vivid Seats app and start earning with your first purchase!
Does Vivid Seats Rewards credit expire?
The expiration period varies on your member status. For MVPs and Rockstars, credit is good for one year, then it expires. For Hall of Famers, credit never expires.
Can I choose when to apply credit?
Yes, you can! You can actually save up your rewards credit and choose when you want to use it. There is no limit on how much credit you can earn and accumulate, and absolutely no restrictions on how you can use it.
Can I transfer credit?
No, you cannot transfer. Vivid Seats Rewards are non-transferable.
How Does Ticket Reselling Work?
If you are looking to resell your tickets on Vivid Seats, they make the process super simple.
There is a streamlined four-step process:
- List and sell tickets
- Receive email notification when you make a sale
- Choose email delivery or shipping
- Get paid
What’s unique about Vivid Seats is that you can list your tickets for free in the Vivid Seats marketplace!
You get to set your own price, list the quantity, price, and make adjustments to the above at any time, whether you have extra tickets or change your mind about selling.
When your tickets sell, you will get an email notification.
Then, you can choose if you will either:
- Upload your e-tickets or,
- Ship tickets to the customer with a prepaid UPS shipping label you will receive from Vivid Seats
Lastly, get paid via PayPal after the tickets have been delivered to the buyer.
It’s an easy, hassle-free process.
Sellers go through a vigorous vetting process and you must meet the following requirements:
- Free to list tickets and a 10% seller fee applies once a sale is made, deducted from your total sale price
- Must reside in the United States
- Must have a valid PayPal account (to receive payment)
- Your tickets were either issued as physical printed tickets that can ship, or in a PDF e-ticket format.
- Must provide a valid credit card
- Must have tickets in your possession or provide the date you anticipate having physical possession. You may not list or sell tickets before you own them.
Why Resell Tickets with Vivid Seats?
Ticket reselling is a growing industry that is making it possible for new sellers to enter the industry making part-time or full-time income.
It might start as selling your extra tickets that you won’t be using, in order to recoup your investment but then, you feel the rush that happens when you make a sale and it hooks you.
You may want to consider ticket reselling as side hustle or full time business endeavor.
Ticket reselling with Vivid Seats is great because there’s no upfront cost or investment.
While they do take a small commission off the sale, they are only paid if you’re paid.
There’s no out of pocket cost up front that you need to take on.
Additionally, as a seller, you have several delivery options available, delivery tickets digitally or via UPS.
You’ll have access to Vivid Seats customer support team to help with all your ticket reselling needs including:
- Creating your ticket listing on the app
- Managing and maintaining your listing
- Uploading e-tickets
- Shipping physical tickets
- Renewing your expired listing
- And, more!
Curious about ticket reselling?
Vivid Seats Versus StubHub
When comparing to competitors, Vivid Seats offers a really nice selection of of event tickets and seats in the industry, against competitors.
They stand apart by backing up your purchase with their industry leading customer service guarantee.
With Vivid Seats, you’ll get:
- 100% buyer guarantee
- Peace of mind that your ticket will work at the gate
- Affordable and easy ticket buying experience
- Long-standing in the industry, started in 2001 and have processed over $1 billion in successful ticket transactions
What’s the 100% Buyer Guarantee?
The buyer guarantee is designed to provide safety, security, and peace of mind to customers.
- Full-service customer care
- Safe and secure transaction
- Ticket delivery before the event
- Valid and authentic tickets
Full-service customer care
This is all about dedicated, helpful support from beginning to end.
They call themselves a full-service provider with phone and online support, along with extended contact hours.
Safe and secure transaction
They use industry standards to keep your information safe and secure.
Not only that, but they don’t share your credit card information with brokers or other third parties.
They work to procure your tickets, make payments to sellers, and handle any issue that may arise.
Ticket delivery before the event
Ticket delivery with coordination and they strive to deliver your tickets by the event or your money back.
Valid and authentic tickets
They are dedicated to taking the fear out of buying tickets online.
They have the strongest relationships with licensed, certified, and professional ticket resellers in the industry and sellers are evaluated according to business practices and track record, to ensure and guarantee your tickets to be valid and authentic.
You can take advantage of Vivid Seats’ refer a friend program, exclusively available on their app.
This is the perfect opportunity to get in on this app with friends and family so everyone can enjoy live events together!
With my family, we tend to coordinate and sync our purchases just like this.
We download the app together.
Then we choose the event, date and time, seats, price, and pay.
Joining the referral program is super easy.
First, make sure to download the app on your Android or iOS device.
Then, head to the Account tab where you will reach the referral center.
You will be able to send email invitations through your contact book.
This referral center lets you do everything, from tracking your referrals to applying your credit to future purchases!
How it works?
You can send invite requests to your friends and family, asking them to join Vivid Seats.
This can be done via email, text message, and through social media.
Friends that accept the referral get $10 off their first ticket purchase of $100 or more, made through the app.
You also get $10 in your account when your friend buys tickets.
You can earn up to $1,000 towards live events and your credits never expire!
Frequently Asked Questions
Still got questions? Here’s a roundup of some of the most common questions consumers might have about Vivid Seats.
How can you you search and find tickets?
From the homepage, search for the search box.
Select the search box and type your search: name of performer, team, venue and hit “enter” to review the results.
Results display in chronological order.
Review and find desired tickets.
How are tickets on the site delivered?
Tickets may be delivered in the following ways:
- Mobile E-tickets
- Email Delivery/Instant Download
- UPS Shipping
- Electronic Transfer
- Flash Seats
- Special Delivery
What is the secondary market and the resale market?
Vivid Seats is a resale marketplace for event tickets like concerts, sports events, etc.
Tickets are made available for sale by individuals.
These individuals may sell because they can no longer attend the event.
Professional resellers are also on the marketplace and sell tickets.
Vivid Seats does not own or generate tickets as a team or venue box office.
They act as a marketplace where vetted and verified resellers and fans can list event tickets for resale.
Vivid Seats is a “live marketplace” which means that ticket prices and availability can fluctuate based on several factors, like supply and demand.
This means that ticket prices may be above or below the printed “face value.”
For example, if there is a surprise announcement of a local anniversary edition concert for Madonna, and she has not performed in a decade, then tickets might sell out.
When that happens, supply goes down and demand will rise, which means that tickets selling for $100, may now sell for $200, because the demand is higher.
This is an example of how ticket resellers can take advantage of market and other trends to drive ticket prices and make more money with ticket reselling.
To recap, we reviewed Vivid Seats as a source for your ticket purchase and resale needs.
Overall, we think Vivid Seats is a good solution for purchasing event tickets and a great choice for ticket reselling.
If you are in need of tickets for an upcoming concert, sports game, or other event, check out Vivid Seats.
Want to break into the ticket resale industry for extra money or a new business venture?
Vivid Seats marketplace is an option to help you sell tickets and with free resources, you cannot go wrong.
What do you think?
Do you have experience with Vivid Seats?
Share your thoughts down below so we can hear from you.